Double Room City View
- 1 King-size bed
- City view
- Heating
- Air conditioning
Hotel · Madrid · Community of Madrid
Iberostar Las Letras Gran Via
A 4-star hotel on Madrid's Gran Via, close to shopping, dining, and the city's main sights.
- Steps from Gran Via Metro and the city's main shopping street
- Rooftop terrace with bar (and pool in summer)
- Spacious, well-designed rooms with modern bathrooms
8.7
Great
1861 reviews
Booking.com 8.7 · 1861 reviews
About
Iberostar Las Letras Gran Via
Iberostar Las Letras Gran Via sits on one of Madrid's most famous streets, in the Centro district. The hotel blends modern comfort with a prime urban location, making it easy to explore the city on foot. Gran Via's shops, cafes, and the Royal Palace are all within a short stroll.
The hotel offers a range of rooms, from city-view doubles to a deluxe terrace with a hot tub and a family room. Guests consistently praise the friendly staff, the generous breakfast, and the rooftop terrace — a favourite spot for a drink with views over the city.
- Non-smoking property
- Free Wi-Fi
- Safe deposit box
- 24-hour reception
- Currency exchange
- Room service
In brief
What works, what to weigh
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Strengths
4 reasons to book- Outstanding location on Gran Via — Right on Madrid's main shopping street, close to the Metro, Plaza Mayor, and the Royal Palace. Guests repeatedly highlight the walking convenience to shops, restaurants, and sights.
- Rooftop terrace and bar — A standout feature, especially in summer when the pool is open. Guests mention it as a highlight, though some note drinks are pricey.
- Friendly and helpful staff — Numerous reviews praise the service, noting the staff's helpfulness and English-speaking ability.
- Good breakfast with variety — Guests appreciate the range of options, particularly the fruit and pastries.
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Worth weighing
4 to weigh- Rooms can be compact — Some guests found the standard rooms on the smaller side, though well-designed. If space is a priority, consider a superior or deluxe category.
- Rooftop drinks are pricey — While the terrace is a highlight, the bar's drink prices drew a comment from one guest.
- No on-site parking — The hotel doesn't list parking, so guests arriving by car may need to use public garages or street parking, which can be limited in central Madrid.
- Value perception varies — While many guests feel the location justifies the price, the 'price and service' rating is lower, suggesting some find it expensive for what they get.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Double Room Balcony
- 1 King-size bed
- Heating
- Balcony
- Air conditioning
Family Room
- 1 King-size bed
- Coffee machine
- Heating
- Air conditioning
Superior Triple Room
- 2 Single beds
- Coffee machine
- Heating
- Air conditioning
Deluxe Double Room Terrace Hot Tub
- 1 King-size bed
- City view
- Coffee machine
- Heating
- Bathtub
Double or Twin Room
- 1 King-size bed
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Food & Drink
- Restaurant
- Bar/ Lounge area
- Mini-bar
Fitness & Recreation
- Fitness centre
- Health club
Room Amenities
- Air conditioning
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
- Coffee machine (in select rooms)
- Bathtub (in select rooms)
- Balcony (in select rooms)
- City view (in select rooms)
- Safe deposit box
Services & Facilities
- 24-hour reception
- Room service
- Currency exchange
- Car hire
- Free Wi-Fi
- Non-smoking property
- Cots
- Parquet floor
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.7/10 from 1,861 reviews
Booking.com · 8.7 · 1861 reviews
8.7Verified guest“Everything was wonderful — an amazing holiday stay. The location was unbeatable, with a large plaza within walking distance. Great area, close to excellent restaurants and museums via Gran Via. Breakfast had plenty of options, including pastries and cereal.”
8.7Verified guest“The service stood out as exceptional.”
8.7Verified guest“We had a large room with a lovely balcony overlooking Gran Via. The staff were super friendly, and we really enjoyed our stay.”
8.7Verified guest“Breakfast was excellent.”
8.7Verified guest“Central location with shops and restaurants right nearby. The roof terrace with bar was a nice touch.”
8.7Verified guest“Perfect central location with a relaxed vibe, and a great roof terrace and pool in summer.”
04 — Location
Getting around Madrid
The property sits in Madrid.
Gran Via: Madrid's famous shopping street is right on the doorstep, with department stores, cafes, and cinemas lining the avenue.
Plaza Mayor: A grand, historic square about a 13-minute walk away, surrounded by arcades and terrace cafes.
Royal Palace: The official residence of the Spanish royal family, also around 13 minutes on foot, with lavishly decorated state rooms.
Gran Via, 11, Madrid, Community of Madrid, 28013, Spain
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 109 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 until 23:59, and check-out is by 12:00.
Does the hotel have parking?
No, the hotel does not list parking on-site. You may need to use a nearby public garage.
Is the hotel pet-friendly?
Yes, pets are allowed at Iberostar Las Letras Gran Via.
What room types are available?
Room options include Double Room City View, Double Room Balcony, Family Room, Superior Triple Room, Deluxe Double Room with Terrace and Hot Tub, and Double or Twin Room.
Does the hotel have a restaurant and bar?
Yes, the hotel has an on-site restaurant and a bar/lounge area, plus a rooftop terrace with a bar.
Is Wi-Fi available?
Yes, free Wi-Fi is provided throughout the property.
The bottom line
A well-located, comfortable 4-star in the heart of Madrid, ideal for first-time visitors who want to be in the middle of the action. The rooftop terrace and friendly service add charm, and the breakfast is a reliable start to the day. Just be prepared for compact rooms and a higher price tag for the convenience.
8.7Based on guest reviews and our own editorial read of the property.
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